Senior Transit Report

The Seniors’ Transit Usage project aimed to understand the relationship between seniors and transit. The project team wanted to understand seniors’ preferences when deciding whether or not to take transit. In June 2016, the Calgary Transit zero-based review report was presented to Council. This report made various recommendations in which Transit could improve their efficiency and effectiveness in public transit service delivery. As a result of this report, Council directed Administration to provide an assessment of their transit services in order to identify potential changes to service levels or service efficiency, which means the overall customer experience. This also included potential changes to the cost of the Regular Senior Yearly Pass.

Additionally, Calgary Transit aims to align their services with the Seniors Age-Friendly Strategy. The Seniors Age-Friendly Strategy includes initiatives that provide opportunities for Calgary’s aging population to participate more fully in their communities. This has resulted in identifying key priority areas for The City to track how it’s supporting social inclusion and well-being for Calgarians as they age. The priority area that this project aligns with in the Seniors Age-Friendly Strategy is Transportation and Mobility. The goal for this priority area is that Calgarians are able to freely move throughout the city as they age. One of the primary indicators that tracks the progress of this result is affordability of public transit fares and passes for seniors.

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